Frequently asked questions

Is it possible to reserve the product?

We do not reserve items.
Please visit our store directly and make your purchase.

I have the item you want. Which store is it in?

You can check it on the DAISO app.
*Some stores are not eligible for inventory searches on the DAISO app. Thank you for your understanding.

I have the item you want. How should I order?

Available at the store. Please inquire at your local store.
We may not be able to order products that are not currently available.

Is it not possible to order or move items between stores?

We do not order inventory between stores or move items between stores.

When does the displayed stock display indicate the current stock?

The inventory displayed on the DAISO app is the inventory as of "the night before."

Is the inventory information displayed constantly updated?

It is not constantly updated, but instead displays inventory as of "the previous night."
Please note that some items may not be available at the time of your visit.

Why don't I see any search results when I search for products I've purchased before?

We are sorry, but the products that are not displayed are not currently available.

Why are some stores unable to search inventory?

Some stores require confirmation of inventory status.
We apologize for the inconvenience, but please search at another store.

What should I do if I want to stop push notifications?

Open the Settings app and tap "Notifications"
Please select the "DAISO" app and turn off notifications.